Frequently Asked Questions

You may contact the Jannah Institute main office via email at office@jannahinstitute.org.

Full payments should be made online through the JI Website during the registration process. We accept most major credit cards as well as PayPal.

Tuition must be paid in full prior to the first class. 

For some courses, Monthly payment plan is available, in which case, payment must be made every 30 days. (This is not a subscription)

Yes, we offer a 25% sibling discount if siblings register at the same time.

Please email finance@jannahinstitute.org for details, before registration.

You will need to provide your children’s names & details of the course(s) you wish to register them.

Yes, financial aid is offered on a case-by-case basis.

To apply send your form to finance@jannahinstitute.org as soon as possible. You application will be assessed and you will be emailed a decision.

Email finance@jannahinstitute.org.

For financial aid consideration, the following information is required to be submitted along with the application:

1. Student’s most recent Federal tax form or W-2 form (if employed); or her dependent’s (if unemployed); or both- as applicable.
2. Or Any other documentation as a proof of total annual household income

Please click here to refer to our refund and withdrawal policy.

Our office hours are Monday through Friday from 8 AM to 3 PM CST.

If you reach out to us outside of these hours please give us 24-48 hours to respond. 

Jannah Institute may be off on some government holidays, and is off on major holidays and breaks such as Eid break. Please contact office@jannahinstitute.org for more details.

Yes, you will be able to ask questions during the class as well as email any questions you may have after the class.

All students who attend the classes/programs must be registered.

Email at office@jannahinstitute.org for further information.

Onsite classes are held at Jannah Institute Center at 5540 Trabuco Rd. Suite 200 Irvine, 92620 CA

Some onsite classes also offered as online classes aswell. 

International students should register for the online version of the class.

Yes

Yes

• Pure intention and sincere desire to learn
• Notebook and a pen to write your notes. if you prefer to write on your tablet, you can bring it with you.
• Cellphones will not be allowed during the sessions.

Email finance@jannahinstitute.org

For financial aid consideration, the following information is required to be submitted along with the application:

1. Student’s most recent Federal tax form or W-2 form (if employed); or her dependent’s (if unemployed); or both- as applicable.
2. Or Any other documentation as a proof of total annual household income

Email at admin@jannahinstitute.org for further information for onsite programs.

All students are advised to enroll before the closing dates. In selected classes, conditional admissions are available on a case-to-case basis. Some classes have ongoing enrolment and registration may remain open on the website. Please refer to the Courses page for details.

Yes, you may register for more than one class at a time.

Yes, you may enroll onsite or online

We encourage students to make every effort to attend class. Please inform the course TA with the reason for your absence.

Classes will be held onsite at Jannah Institute and live on Zoom (https://zoom.us/). You will be emailed the Meeting ID and Passcode to join your class once you register for the course and pay your tuition. Further details will be provided after registration.

Yes, you will be able to ask questions during the class as well as email any questions you may have after the class.

Yes. Students may receive quizzes and tests throughout the semester and varies with each instructor.

Yes. You will receive lesson plans on the first day of class.

Students should have note-taking materials such as a notebook, pencils, and pens. 

Homework assignments vary depending on the instructor. Please ask the instructor for more details regarding homework at the beginning of the course.

Yes, classes will be recorded and shared with registered students. Recordings may not be shared with anyone else.

All registered students in the Islamic Studies courses will have access to the recording for 9 months, following the last day of the class.

All students who attend the classes must be registered.

Some previously recorded classes are made available under Islamic Studies section. More courses may be added gradually. 

Certificates of Completion are issued on a course by course basis. Please ask the course TA for more information.

Email at office@jannahinstitute.org for further information.

You may contact the Jannah Institute main office via email at office@jannahinstitute.org.

Yes, financial aid is offered on a case-by-case basis.

To apply email finance@jannahinstitute.org. You application will be assessed and you will be emailed a decision.

Email finance@jannahinstitute.org

For financial aid consideration, the following information is required to be submitted along with the application:

1. Student’s most recent Federal tax form or W-2 form (if employed); or her dependent’s (if unemployed); or both- as applicable.
2. Or Any other documentation as a proof of total annual household income

Please click here to refer to our refund and withdrawal policy.

Self Paced classes consist of recordings. Once you enroll for the course, you will have immediate access to recordings.

All registered students in the Islamic Studies courses will have access to the recording for 9 months, following the last day of the class.

All students who attend the classes must be registered.

Email at office@jannahinstitute.org for further information.

Events are generally NOT live streamed.

Generally, Childcare services are not available. When Childcare services are available, this will be clearly stated on the event flyer.

Majority of our events are for Women only (muslim and non-muslim women).

In some cases, the event may be open to men, in which case it will be clearly stated on the flyer.

No. Financial Aid is not offered for events.